Private Mailbox Solutions in Australia

Can I rent a private mailbox on a short-term basis?

Yes. Private mailboxes are available on flexible rental terms. Whether you need one for a few months during a busy period, while travelling, or for a short-term project, short-term options are usually available. This flexibility makes private mailboxes appealing for people who do not want a long commitment.

Can I use a private mailbox for my small business address

Absolutely. Many small businesses, sole traders, and startups use private mailboxes as their business address. You can use it on business cards, websites, invoices, and marketing materials. It helps separate your personal and business life, which is a boundary most business owners come to appreciate quickly.

What are the differences between private mailboxes and PO boxes?

While both options store and handle your mail securely, there are some important differences:

• Address type: Private mailboxes provide a real street address.
• Courier access: Private mailboxes can receive parcels from all courier companies, while standard PO Box holders may need a separate parcel delivery option, depending on the courier service that is delivering the parcel.
• Additional services: Private mailboxes often include mail forwarding, notifications, and business services.
• Flexibility: Private mailbox providers typically offer more customisation and support

What features should I look for when choosing a private mailbox provider?

When comparing providers, look for:

• A real street address
• Secure storage and controlled access
• Parcel acceptance from all major couriers
• Mail forwarding options
• Digital notifications when mail arrives
• Flexible rental plans
• Access to additional services such as scanning, printing or shredding

A good provider feels more like a helpful back office.

Can I get mail forwarding with a private mailbox service?

Yes. Mail forwarding is a common feature. You can choose how often your mail is forwarded, such as weekly or monthly, and where it goes. This is especially useful if you travel frequently or live regionally but want a metropolitan address.

How quickly can I start using a private mailbox after signing up?

In most cases, you can start using your private mailbox very quickly after completing the signup and identification process. Once your details are verified, your address is ready to use. That means you can start redirecting mail or updating addresses almost immediately.

Do private mailboxes provide 24/7 access to mail?

Access hours vary by location. Some centres offer extended or 24/7 access, while others operate during business hours. It is always best to check access times when choosing your mailbox location, especially if you work irregular hours.

Can I receive parcels from all courier companies at a private mailbox?

Yes. One of the biggest advantages of private mailboxes is the ability to receive parcels from all courier companies, not just standard postal services. This makes online shopping and business deliveries much easier, particularly for larger or signature-required items.

What identification do I need to open a private mailbox in Australia?
To open a private mailbox in Australia, you will need to provide valid identification.

This typically includes:

• Photo ID such as an Australian Driver’s Licence or passport
• Proof of address (if using a passport)

These requirements help ensure security and comply with Australian postal regulations.

Do private mailboxes offer package arrival notifications?
Yes. Many providers offer notifications when mail or parcels arrive. Notifications are usually sent by email, so you know exactly when something is ready for collection. It is a small feature that makes a big difference.

Are private mailboxes better than home delivery services for privacy?

For privacy, private mailboxes are often the better option. They keep your home address private and reduce the risk of parcels being left unattended. This is especially important for business owners, online sellers, or anyone who values discretion.

Can I use a private mailbox as my business’s official registered address?

In many cases, yes. An MBE private mailbox can be used as a registered business address, depending on your business structure and regulatory requirements. It is always wise to confirm requirements with your accountant or regulatory body, but many businesses use private mailboxes successfully for this purpose. Please visit our Terms & Conditions page for more information.

Do private mailbox providers offer additional services like scanning, printing or document shredding?

Yes. MBE private mailboxes also offer business services such as printing, copying, scanning, and secure document shredding. Having these services in one place can save time and simplify daily tasks.

Do private mailbox providers offer digital notifications when mail arrives?

Yes. MBE’s Digital Mailbox Solution offers notifications when mail has arrived. For our Physical Mailbox Solutions, this service is available for an additional fee. With both of the Digital and Physical Mailbox Solutions, you will receive a notification when a parcel arrives, so you can decide whether to collect or forward them.

How do I sign up for a private mailbox service online?
Signing up is usually straightforward:

1. Choose your preferred location and mailbox package
2. Complete the online application
3. Upload your identification
4. Receive confirmation and start using your address

The process is designed to be simple, with support available if you need help along the way.

Can I set up automatic mail forwarding from a private mailbox to my home?

Yes. Automatic mail forwarding can be arranged so your mail is sent to your home or another address on a regular schedule. This is ideal if you want the benefits of a private mailbox without frequent visits.

How do I switch from a public PO box to an MBE private mailbox service?

Switching is easier than many people expect:

• Open your private mailbox first
• Update your address with key contacts and services
• Set up mail redirection if needed
• Gradually transition as existing mail arrives

Many customers keep both briefly during the changeover, then close the PO box once everything is running smoothly.