Track & Trace

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Track and Trace

Every parcel sent from an Mail Boxes Etc. centre is electronically tagged allowing it to be tracked and traced along its journey.

“It’s in the mail”. We all know and understand the weaknesses of sending things via post. And if it gets lost well, that’s it. It’s lost. So more and more savvy businesses are turning to MBE centers to send their urgent or ultra-important documents and parcels. Simply by going to the web, you can see where your parcel is and even who ultimately signed for it.

This is particularly important for international consignments. With the mail it is handed over to another postal authority and control is lost. With an international courier company, the parcel is handled by the same organization from beginning to end. Responsibility rests with a single carrier.

So the next time you have an urgent or important consignment to send, bring it to MBE. We know which carrier is the best for each destination and you can have the comfort and peace of mind of on-line tracking.

Why Choose Us

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That’s right, we’re locally owned and close by, meaning you get your job fast

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Our in-house services including
print and couriers mean we
turnaround jobs fast.

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Our reputation is paramount and we take great pride in our workmanship. Nothing leaves our centres without passing stringent quality checks.

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MBE has been around since the 1980’s. You can trust our well known, international brand.

Contact us to get your free quote

Track and Trace FAQs?

Can I track my parcel online?

Depending on what your shipping consultant had recommended your parcel could go through one of several carriers. You will be told when issued your tracking number and which of our shipping partners is taking care of your delivery.

My package was supposed to be here, but it has not arrived. What can I do?

If your package has exceeded it’s expected delivery window we recommend tracking it online or contacting the MBE centre which booked the shipment.

I tracked my shipment, and it appears there is a customs or clearance delay. What should I do?

Either contact the carrier directly to query the delay of feel free to contact your MBE for advice on ways to speed up the process.

What kind of information can I get when tracking a shipment?

Most carriers will provide information on where your package was last scanned, when it is likely to get there, and even who signed for it at its destination. They will also show if there are any delays or outstanding issues.

I tracked my shipment, and there haven’t been updated on it in more than a day. What should I do?

A day or so with no updates is normal, especially for international deliveries. If it’s been a significantly long time with no update we recommend lodging a query with the carrier.

Get a Quote Now

You can get a quote on the shipping service you need today, either online, by calling us on +61 1800 556 245, or by simply chatting to one of the experts in your local MBE Business Centre. We’re always happy to discuss your individual or business needs with you.

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